Shipping & Delivery Policy

We ship across Canada from Richmond Hill, Ontario. We do not currently ship outside Canada, as pickled food products face import restrictions in many countries.

Orders are packed within 1-3 business days. Orders placed on weekends or statutory holidays are processed the next business day.

• Greater Toronto Area: 1-3 business days after shipping.
• Rest of Ontario and Quebec: 2-5 business days.
• Rest of Canada: 4-10 business days.
• Remote, rural and northern addresses may take longer.

Estimates are not guarantees; carrier delays, weather and peak seasons can add time.

Shipping is calculated at checkout based on weight and destination, and shown before you pay. Any applicable taxes are also shown at checkout. There are no hidden fees added after purchase.

You will receive a confirmation email when you order and a tracking number when your parcel ships.

Jars are individually wrapped and cushioned. If a jar still arrives broken or leaking, send us a photo within 48 hours and we will replace or refund it — see our Refund & Cancellation Policy.

Please double-check your shipping address. If a parcel is returned to us because the address was incorrect or nobody could accept it, we will refund the products but not the original shipping cost, and re-delivery will be charged again.

Unopened jars are shelf-stable and should be kept in a cool, dry place away from direct sunlight. Refrigerate after opening and consume by the date on the label.